Level 3 Business Administration

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. With a focus on adding value, the role of Business Administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

Course Information

  • Currently employed in an administrative role that includes some aspects of management and driving business performance

  • Ideally Grade C/4 in English and Math’s or have functional skills Level 2.  If you don’t meet these requirements, you will study Level 2 functional skills alongside.

The EPA consists of:

    • Knowledge test

    • Portfolio interview

    • Presentation/Project

    • Upon successful completion apprentices are graded: Pass or Distinction

Business administrators will demonstrate strong communication skills in both a written and verbal form as well as managing priorities and solving problems.

The course will include learning material and development in the following areas:

    • Understand organisational purpose, activities, aims, values and vision for the future

    • Practical knowledge of managing stakeholders

    • Laws and regulations that apply to their role including data protection, health and safety and compliance

    • The organisation’s key business policies relating to the sector

    • Understands relevant external factors such as market forces policy and regulatory changes such as the supply chain and the wider business impact.

The Level 3 can enable learners to access higher education

On successful completion, apprentices will be eligible for the following roles:

    • Administration Clerk

    • Administration Officer

    • Administration Team Leader

    • Secretary

    • Executive Officer

    • Office Supervisor

    • Personal Assistant

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